Frequently Asked Questions

Please reach us at gigeraexpress@gmail.com if you cannot find an answer to your question.

Frequently Asked Questions

How do I book a service?

You can request a service directly from our Services Overview page or use our secure Contact form to schedule with a Sidekick.

Do you offer hourly billing or prepaid packages?

Yes! You can pay hourly or save more with our Prepaid Packages, which give you discounted bulk hours valid for 12 months.

Which areas do you serve?

We currently serve Massachusetts, Rhode Island, Connecticut, and New Hampshire. If you’re outside these states, reach out— we may still be able to help.

What tasks can Sidekicks help with?

Errands, pet care, companionship, travel & gift planning, tech support, home management, bill support, and more. See the full list on our Services Overview page.

Do you provide medical or healthcare services?

No, Go Senior Sidekick does not provide medical, nursing, or healthcare services. We focus on non-medical errands, companionship, and everyday support. For healthcare needs, please contact a licensed provider.

How does transportation work for errands?

Transportation is included. Each booking covers up to 30 miles round-trip. Additional miles are billed at $0.75 per mile.

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